FAQ
Frequently Asked Questions
Our Liability
We have established a robust risk management strategy that ensures transparency, accountability, and constant vigilance in safeguarding our operations and adhering to our values. We remain committed to continuously improving our systems, policies, and procedures to mitigate the risks associated with our operations while maintaining our competitive edge and delivering value to everyone.
Data Management
Our Data Management Policy applies to all types of data that we collect, store, and process. We believe that transparency and accountability are essential in managing data, and as such, we have outlined clear procedures and guidelines that minimize the risk of data breaches and unauthorized access.In addition, our Data Management Policy is regularly reviewed and updated to reflect changes in the regulatory and technological landscape.
Payment​
We believe that transparency is key to building trust with our clients. Therefore, we have implemented clear and straightforward payment policies to ensure a smooth and hassle-free payment process. We understand that making payments can be stressful, but we want to assure you that our payment policies are designed with your convenience in mind. We offer a range of payment options to suit your needs, whether you prefer to pay online, by card or bank transfer, Mobile money or cash
What we commit
Our Liability
You can receive support after your project’s conclusion. The amount of support varies depending on the project and agreements made. Post-project support is usually included in contracts and can come in the form of technical assistance, email/phone support, or updates/resources. Check your contract or contact relevant parties for more information.
While website success can’t be guaranteed, an effective strategy can significantly improve prospects. This involves understanding the audience, creating engaging content, using effective SEO tactics, promoting through various marketing channels, and monitoring traffic, user engagement, and conversion rates. 97% of our clients have diclared success after a few months of the project. Getting in touch with our team will be the best choice to see your website success.
If you find yourself in a situation where you are uncertain about which services you may require, it may be best to seek professional advice from experts on our team, who can help guide you through the decision-making process. You may want to consider conducting research to better understand the available services and what they entail. Once you have identified potential areas of interest, you can reach out to our service providers directly to learn more about our offerings and determine whether our services align with your needs. Alternatively, you can schedule a consultation with us to discuss your specific requirements and receive tailored advice. It is important to keep an open mind and remain flexible throughout this process, as your needs may evolve over time and require adjustments to the services you receive. If you still need help please Click here to reach one of our experts.
How we protect
Data Managment
Absolutely! We’re here to help you in any way possible. When it comes to making a website compliant with data laws, it’s essential to understand what regulations exist and how they apply to your site. We can assist you in navigating the complexities of data laws and help implement the necessary measures to ensure your website is secure, trustworthy and compliant.
There are various data privacy and protection laws like GDPR, CCPA, etc., that restrict how organizations can collect, store, and use user data. These regulations require websites to have privacy policies, consent notices, data deletion provisions, and other practices that protect user privacy and data. Therefore, it’s critical to make sure your website complies with all relevant data laws to avoid costly penalties and legal issues.
Whether you need help creating a privacy policy, ensuring compliance or just have questions about data privacy, We’re here to help.
It is understandable to have concerns over the access and usage of client information. However, it is important to note that ethical website developers at Kp Designers adhere to strict privacy policies and legal regulations. While we may have limited access to certain client information, such as contact information or website analytics, it is typically only for the purpose of creating or maintaining a website. It is not within the scope of KP’s responsibilities to utilize or disclose client information for any other reason beyond fulfilling their contractual. obligations.
Certainly! It’s very important to have all the relevant information about your company in order to create a website that accurately reflects your brand and meets your business needs. The more information we have, the better equipped we will be to design and develop a website that promotes your online presence and helps you achieve your goals. Your company’s mission, values, products or services, unique selling points, target audience, and brand identity are just some of the key elements that we need to consider when developing your website. Once we have a clear understanding of your company and its objectives, we can provide you with a custom website that’s tailored to your needs and helps you stand out in your market. So please gather all the information you can and let’s get started on creating an amazing website for your company!
The Financial Issue
Payment
You can pay for services in many way ie: Mobile Money (Airtel, MTN), Visa Card, Direct ank transfer or Cash. All our payment methods are friendly to everyone.
Yes, one can always cancel a project in case of force majeure, emergencies, and others. Before you proceed, make sure the project has not commenced because this might result in losses.
Yes, however, our team has certain conditions for cancellation and/or qualification for a refund. We believe that one may change their mind in case of failure to raise full funds, cancellation or shutdown of a company, or even death. We can always investigate the matter and process the cancellation of a service.
